Returns / Policies

100% Satisfaction Guaranteed

Our products and services are guaranteed to give 100% satisfaction in every way - service, performance, quality, and value. If you are ever dissatisfied, in any way, please contact us so that we can address whatever concern you have. We do not want you to have anything from us that is not completely satisfactory.

Contact the Solution Center at 1-877-272-6747 or email us at


  • Our goal is to make an exchange or refund as fair and easy as possible.
  • Please contact our Solution Center and our reps will assist you with your request.
  • We offer returns for damaged products and incorrect orders within 60 days of purchase.
  • If you are not fully satisfied with our products, you can return it for a full refund for un-opened products in good condition with in one year of purchase.
100% Satisfaction Guaranteed


  • Shipping charges will vary based on weight, size, and destination of shipment.
  • 50% off shipping charges on shipments over $2,000.
  • Although shipping times can vary based on the location of our warehouses, most orders are delivered within 2 business days (some restrictions apply). Our Solution Center Reps can assist with estimates of shipping times and product availability.
  • Certain products may be subject to Hazardous Material fees and shipping limitations.
  • Shipping of certain products may be restricted by weather conditions.
  • You will be notified if any delays are expected.