Returns / Policies

For Plant Healthcare Products

100% Satisfaction Guaranteed

Rainbow Ecoscience plant healthcare products and services are guaranteed to give 100% satisfaction in every way – service, performance, quality, and value. If you are ever dissatisfied, in any way, please contact us so that we can address whatever concern you have.

Contact the Rainbow Ecoscience Solution Center at 1-877-272-6747 or email us at info@rainbowecoscience.com.

RETURN POLICY

  • Returns are only accepted for items purchased directly from Rainbow Ecoscience.
    • Special order and non-stocking products are non-returnable for refund or credit.
    • Special order and non-stocking products are defined including fertilizers, special order parts, and are not limited to non-Rainbow Ecoscience branded items.
  • Returns are subject to approval on a case-by-case basis.
  • Items must be returned within 90 days of purchase. To qualify for a refund or credit items must be in a sellable condition; free of damage, including all product labels, caps/seals/packaging is intact.
    • A 5% restocking fee will be charged for returned items.
  • The customer is responsible for return shipping costs, if applicable.
  • Damaged or missing items must be reported within 30 days of purchase.
Tree Injection using the Quantum Tree Injector

SHIPPING POLICY

  • Shipping charges will vary based on weight, size, and destination of shipment.
  • 50% off shipping charges on shipments over $2,000.
  • Although shipping times can vary based on the location of our warehouses, most orders are delivered within 2 business days (some restrictions apply). Our Solution Center Reps can assist with estimates of shipping times and product availability.
  • Replacement parts for equipment are shipped from our main warehouse in Minnesota. If your need for a part is more urgent than ground shipping to your location from Minnesota, please contact us for additional shipping options. May come in multiple packages.
  • Certain products may be subject to Hazardous Material fees and shipping limitations.
  • Shipping of certain products may be restricted by weather conditions.
  • You will be notified if any delays are expected.
100% Satisfaction Guaranteed

PAYMENT OPTIONS

  • We accept MasterCard, Visa, Discover, and AmEx credit cards.
  • Check or Money Orders.
  • Checks returned for insufficient funds may be assessed a $30 service fee.
  • You can set up an account with credit approval.

SALES TAX

  • Sales taxes may apply; please inquire when you order.
  • Sales tax exemptions may be available, in some states, for chemical products.

PRICING POLICY

  • Merchandise prices, specifications, and package designs are subject to change without notice.
  • Not all products are available in all areas due to state or local laws.
  • Typographic and/or descriptive errors are subject to correction.